FAQ
How can I get a quotation?
Please contact us through the contact form or directly send your inquiry to info@qlight-system.com. Our experienced sales team will strive to connect with you within 24 hours.
Where can I purchase ST45B/ST56B/ST80B series signal tower lights?
Please note that our ST45B/ST56B/ST80B series signal tower lights have been discontinued since Q1 2025. We recommend you consider our ST45L/ST56L/ST80L series. For product details, please visit our website. You can also contact us via info@qlight-system.com.
Where can I purchase S150R(RL/RLR/RS) and S180R series signal beacons?
Please note that the S150R(RL/RLR/RS), S180R series signal beacons have been discontinued since Q3, 2025. You may consider alternatives in our current product range. For any inquiries, please contact us via info@qlight-system.com.
Does your standard ST45L/ST56L/ST80L model (DC24V) come with a UL certificate?
Please note that the standard model of our ST45L/ST56L/ST80L does not come with a UL certification. The prices for non-UL-certified and UL-certified models are different. For more information, please contact us at info@qlight-system.com
How can I get a sample?
Please contact us through the contact form or directly send us an email to info@qlight-system.com. Our sales team will get back to you within 24 hours to understand your specific needs and help you.
What is the tolerated voltage range for beacon light products?
The allowable voltage range of Qlight products may vary by product, but generally, they can be used within a ±10% range.
How can I get a product test report?
Test reports are only issued upon request at the time of order. If you need a test report, please specify the request when placing the order with us.
I'm now using the model of ST56L-3. Is it possible to add 1 additional layer and change to 4 layers?
It is not possible to add layers to the current model due to the internal structure.
What is the relationship between Qlight and Qlightec?
Qlight and Qlightec are both brands under our company. This dual-brand strategy ensures we cater to diverse market needs. While our website features Qlight, our product packaging may carry the Qlightec name.
Do you supply explosion-proof signal tower lights?
Yes, we provide the following explosion-proof signal tower light models.
1. QTEX(B) series:
-Type: Explosion-proof/ dust-proof tower light
- Certification: IECEx, ATEX, KCS
2. ST-EX:
-Type: Non-sparking explosion-proof tower light
-Certification: KCS, CCC, NEPSI
3. STB45ML-NEC:
- Type: NRTL-UL safety explosion-proof certified
- Certification: IECEx, CE, INTERTEK(NRTL)
For more information, please search the product model on our website and download the catalog. You can also contact us via info@qlight-system.com.
Do you supply warning light products with dust explosion-proof?
Yes, our dust explosion-proof products include the following models:
1. SESA
2. SPNA
3. SEA
4 QTEX(B)
5. SLP5130 (limit switch)
For any questions, please do not hesitate to contact us via info@qlight-system.com.
Which explosion-proof products are ATEX certified?
The ATEX-certified explosion-proof products include the SESA, SEA, SNES, SNE, SPNA, QNE, QNES, and QN series. Please search the product models on our website for more information. You can also contact us via info@qlight-system.com.
Is it available to combine an Air Horn such as SANA400 with an explosion-proof solenoid box (QEB model)?
It is possible to combine the air horn and a solenoid box. QEB is an explosion-proof box, but the horn part is not explosion-proof. Therefore, please note that this combined product is not explosion-proof.
Where should the grounding be done for the explosion-proof product?
1. Location of external grounding bolts:
- Explosion-proof products have external grounding bolts.
- For instance, SNE series has an M4 grounding hole next to the cable entry.
Wiring the grounding wire:
2. Use an O-ring terminal for grounding wiring.
- The grounding wire thickness must be at least 4mm.
3. Grounding method:
- Connect the O-ring terminal to the grounding wire.
- Attach the terminal to the grounding bolt.
Is it available to customize the cable length for signal tower lights?
The standard cable length for signal tower light is 400mm, and it is available to customize the length at additional costs. For customized inquiries, please feel free to contact us at info@qlight-system.com.
Is it possible to adjust the pole length of the signal tower lights?
The standard pole length is 200mm, and it is possible to adjust the pole length at additional costs. For customized inquiries, please do not hesitate to contact us at info@qlight-system.com.
What is the standard spec of the cables for signal tower lights?
For DC steady type, the standard external signal line and power line is UL1007 AWG22(0.3sq).
For AC steady, AC/DC steady/flashing type, the standard power line is UL1015 AWG18(0.75sq), and the signal line is UL1007 AWG22(0.3sq).
Can you customize 2-tone buzzer sounds for signal tower lights?
Yes, a 2-tone buzzer is available as custom-made. For customized inquiries, please do not hesitate to contact us at info@qlight-system.com
What is the difference between NPN and PNP in the signal tower light wiring method?
The basic specifications for DC lighting include a built-in bridge circuit for non-polarized wiring, allowing compatibility regardless of NPN or PNP types.
However, for DC flashing types and AC products, please check compatibility with the transistor (TR) type you intend to use by referring to the manual.
▶ Example of DC Voltage for Each Terminal
1) NPN Transistor
-If the COM (black wire) is connected to the (+) polarity, the transistor (TR) connected to the other signal lines must use NPN, with the emitter terminal connected to the (-) power.
2) PNP Transistor
-If the COM (black wire) is connected to the (-) polarity, the transistor (TR) connected to the other signal lines must use PNP, with the emitter terminal connected to the (+) power.
3) NPN and PNP transistor types are used depending on the polarity of the power applied to the common line.
Could you provide the installation method of the ETN-controlled signal tower light?
Please search for the product name > Download the user manual and related guidance> Follow the guide in the manual. If the issue remains, please contact your supplier.
What is the maximum recording time for the WV type in electronic horn products?
Our WV recording-type products can support a total of 5 channels (5CH) with a maximum recording time of 80 seconds. If you want to use all 5 channels, each channel can have 16 seconds of recording.
Are there any products that allow me to insert my own desired sound?
There are two ways to insert a customer's requested phrase into our products in addition to the default sound.
1. WV type products:
For products with units instead of buzzers, WV (Customized Voice type) option is available. WV type option supports up to 80 seconds of recording with 5 channels.
2. SD card type:
Customers can record sound using an SD card. Qlight can copy MP3 file into SD card before shipping if you want. SD cards are applied to products such as the QMPS, QAD, STND and QWCD series.
Are there products where I can insert files into an SD card?
SD card-compatible products are as below :
1. QMPS
2. QAD/QAP
3. QWCD
4. QWH
5. STND
6. SMP series
Please search the product models and find out more details on our website.
What is the difference between SED and SMD?
SED and SMD models are both combined products of warning lights and signal sounders. The main differences are in the size of the warning light part and the volume of the signal sounder part.
The SED model is a combination of the warning light of the SH1(Ø125) model and the horn of the SEWN30T (118dB).
The SMD model is a combination of the warning light of the SH2(Ø150) model and the horn of the SEWN50T(120dB) model.
What is the difference between SNE-S and SNES-S?
Do you produce waterproof and explosion proof limit switch?
Yes, we can provide both waterproof (SLP2130 series) and explosion-proof limit switches(SLP5130 series) for different application needs. For more product details and the ordering process, please contact us via info@qlight-system.com.
What is the ambient temperature range for the cold-proof and heat-resistant type of the SLP5130 model?
The standard model of SLP5130 can operate safely within an ambient temperature range of -55 ℃ to +65 ℃. For cold-proof and heat-resistance type, it is only available with the KC certificate. For more information, please contact us at info@qlight-system.com
- Cold proof type: -40~40°C
- Heat-resistance type: +50~120°C
I need a certificate for the waterproof rating. How can I request it?
Our internal test report can be provided upon request when placing an order. The waterproof tests are conducted in our in-house testing facility, where we use a water spray tester to evaluate waterproof performance. We can issue certificates for IPX5 and IPX6 ratings based on our internal testing.
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